GrandRoundsMD Logo

Rethinking Surgical Culture: Lessons from Aviation

By Nandita Mahajan MD

Published on 05/25/2026

Would you board a flight where the pilot and co-pilot have never trained together? In aviation, teamwork is engineered, but in surgery, we often just assume it will happen. We frequently walk into an operating room (OR) with an "assembled team,” a group of highly skilled individuals who may be total strangers and expect perfect synchronization. This reliance on individual technical excellence over deliberate team coordination is a structural trap. Crew Resource Management (CRM) is the antidote. It isn’t just about using a checklist; it’s a formalized framework for the non-technical skills that actually save lives: communication, leadership, and situational awareness.

The biggest barrier to safety isn't a lack of skill; it's the hierarchical gradient. When nearly half of OR staff report that they’ve withheld a safety concern because they feared retaliation or felt their voice wouldn't matter, our safety net is broken. In a high-stakes environment, silence is a clinical complication. CRM shifts the culture so that speaking up isn't a personal risk or an act of defiance, but a professional obligation. When we normalize psychological safety, we allow the team to catch the "silent" errors that a surgeon, focused on the field, might naturally miss.

To move from a collection of experts to an expert team, we can implement four practical shifts. First, move beyond the silent, "check-the-box" briefing. Start the day with a dynamic team huddle that aligns everyone to the same goal. Second, explicitly pre-authorize participation by asking every member, nurses, techs, and anesthesia team, to name one thing they are concerned about for the case. Third, take just two minutes after the skin is closed for a debrief to capture what went well and what didn't while it's fresh. Finally, as surgeons, we have to model vulnerability. Admitting when we aren't sure of something and actively asking for input doesn't undermine our authority; it builds a resilient team. At the end of the day, our goal should be to build safer teams, not just better tools.


Nandita N. Mahajan, MD, is a general surgery chief resident and Executive MBA candidate who believes that technical skill is only half the battle in the OR. A lifelong dancer, she sees a natural parallel between the precise coordination of dance and the high-stakes environment of surgery. She is focused on bridging the gap between clinical excellence and the leadership strategies that allow every member of the team to find their voice.



Discussion

Join the conversation! Login if you already have an account, or create an account. We would love to hear your perspective.

Comments

0

Loading comments…

Your Next Read