
The Distance We Call Professionalism
By Devina Maya Wadhwa, MD, FRCPC
Published on 07/26/2026
There is a version of yourself you bring into every patient encounter.
It arrives before you fully think about it. It is calm, measured, and attentive in all the right ways. It knows when to nod, when to pause, and when to ask the next question. It carries a quiet confidence, even when the answer is not entirely clear.
I notice it most in the first few minutes of an encounter. A patient sits down, hesitant, and unsure where to begin. I lean forward slightly, soften my tone, and ask an opening question I have asked hundreds of times: “How are you feeling?” The words are familiar, but the way I hold them is not accidental.
Patients trust this version of you, and colleagues come to expect it.
Over time, you learn how to access it quickly, automatically. You step into the room, and it is there, fully formed, and ready to do the work.
In psychiatry, this version matters. The room depends on it. Patients arrive in distress, in uncertainty, and sometimes in crisis, and they are looking, consciously or not, for something steady to orient themselves around, and so, you become that.
You regulate your tone, slow your breathing, and choose your words carefully. You hold space, even when the space itself feels heavy.
From the outside, it looks like presence.
From the inside, it is something more deliberate; not false, but shaped.
There are moments, however, when the edges of that version begin to blur.
A patient may ask a question that lands a little too close, or a story may echo something personal. At times, a silence stretches longer than expected, and you are no longer sure whether to fill it. Occasionally, it reaches further back, touching something less contained, an experience from your own life that has not fully settled.
In the months after my father’s death, I noticed how certain moments in the room carried a different weight. Grief did not announce itself, but it was there, quietly shaping how I listened, how I paused, how long I allowed a silence to remain. In those moments, you feel the shift.
The practiced self-hesitates, and something more unfiltered moves just beneath the surface. It does not fully emerge or disrupt the encounter, but it is there in a way that you cannot ignore. You notice a flicker of uncertainty, a trace of emotion, and a growing awareness that you are not as separate from the moment as you appear.
And still, the work continues.
You respond, guide, and return to the structure that holds the interaction together, because that is what the role requires.
There is an unspoken understanding in medicine that professionalism involves a kind of distance. This is not detachment in the sense of not caring, but a form of emotional calibration, a way of being present without being overtaken.
We learn this indirectly, through observation, culture, and the quiet reinforcement of what is considered appropriate. Over time, you learn what to show and what to contain, and eventually, you learn how to do both at once.
But this balance is not fixed.
Some days, the distance comes easily, and you move through your work with clarity, holding each story with care without carrying it beyond the room.
On other days, the boundary feels more permeable.
A patient lingers in your thoughts longer than expected, or a moment replays itself on your drive home. You may find yourself searching for language after the fact, trying to understand what, exactly, was happening beneath the surface.
In these moments, the performance feels thinner.
Not in a way that undermines the work, but in a way that reveals it.
Beneath the practiced calm, there is something else operating in parallel: attention, interpretation, and emotional resonance. It is a continuous internal process that is rarely visible, but always present.
This is the part of the work we do not talk about as often.
It is the part where you are not simply applying knowledge but navigating something more complex and less defined. You are tracking not only the patient’s experience, but also your own response to it, using yourself, in subtle ways, as an instrument.
There is skill in this, but there is also effort.
Over time, you begin to recognize that what appears seamless is often anything but. The version of yourself you bring into the room is both authentic and constructed, both real and refined. It is a necessary adaptation to the demands of the work.
This is not a performance in the sense of something artificial, but in the sense of something shaped with intention something practiced and carefully held.
And occasionally, it slips just enough to remind you that you are not separate from the work.
You are part of what makes it possible.
Devina Maya Wadhwa, MD, FRCPC is a psychiatrist practicing in Northern Ontario, Canada, and an Assistant Professor at NOSM University.




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